Legal

Privacy Policy

This policy explains how Wovrn Ltd, trading as The Feedback Gap, handles personal information.

1. Information we collect

When you submit our form, we collect your name, business name, email address, website and phone number. We may also receive ordinary technical information needed to operate and secure the website.

2. Why we use it

We use your information to respond to your enquiry, discuss our services, maintain business records and protect this website. Our lawful bases may include taking steps at your request before a contract and our legitimate interests in operating our business.

3. Sharing and storage

We use trusted service providers to host the website, store enquiries and deliver communications. We do not sell your personal information.

4. Retention

We keep enquiry information only for as long as reasonably necessary for the purposes described above, including legal and record-keeping obligations.

5. Your rights

Depending on the circumstances, you may ask to access, correct, erase, restrict or object to use of your information, or request a portable copy. You may also complain to the UK Information Commissioner's Office.

6. Contact

Contact Wovrn Ltd (Company No. 16927864) at info@thefeedbackgap.com. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. ICO Registration: ZC151525.

7. Governing context

This policy is intended to reflect applicable data protection law in England and Wales. It may be updated when our services or legal obligations change.

Last updated: 17 September 2026.