Customer feedback alongside business information can help prospective customers assess a business before making contact.
About us
About The Feedback Gap
We help businesses turn genuine customer experience into visible evidence.
Google. Trustpilot. Customer feedback.
Organic visibility. Customer trust.
What we believe
Reputation should be earned, not manufactured.
Businesses should not manufacture reputation. They should make the reputation they have earned easier for customers to see.
We help establish simple, repeatable ways to invite genuine customers to share honest feedback. We do not write, buy or manufacture reviews, and we do not guarantee positive reviews.
Where we focus
Independent evidence where customers look.
Trustpilot
An independent place for genuine customers to share experiences and prospective customers to assess reputation evidence.
The Feedback Gap is independent of Google and Trustpilot. No partnership, endorsement or affiliation is implied.
The company
Wovrn Ltd, trading as The Feedback Gap.
We work with businesses that have happy customers but too little visible feedback. Our focus is deliberately narrow: helping close that gap with genuine customer evidence.